09/29/2020 9:30 AM - PBS has informed us of an issue with captioning on some of the programs they are delivering to all PBS stations. They are aware of the issue and are trying to resolve. Issues you may see are garbled captions or captions disappearing from the screen early - this is only affecting our programming on Prime and Explore.
There is no ETA at this time for a resolution - we will keep you informed.
Thank you for watching NHPBS!
Please contact us at (603) 868-1100 or online with any questions.
Our broadcast signal reaches 98% of New Hampshire. If you're having trouble receiving any of New Hampshire PBS's channels, please email or call us (603) 868-1100. Our PBS KIDS channel is also available online and through the PBS KIDS app. We also stream our primary channel (NHPBS) and NHPBS Kids channel on YouTube TV.
|WENH-TV Ch. 11 Durham||11.1||11.2||11.3||11.4||11.5|
|WLED-TV Ch. 23 Littleton||11.1||11.2||11.3||11.4||11.5|
|WEKW-TV Ch. 18 Keene||11.1||11.2||11.3||11.4||11.5|
|W36FE-D Ch. 36 Hanover||11.1||11.2||11.3||11.4||11.5|
|W34DQ-D Ch. 34 Pittsburg||11.1||11.2||11.3||11.4||11.5|
Depending on where you are located, your Comcast channels may be different then what is listed here. Please click here for more information.
|2 / 802||11 / 801||956||959||958|
|11 / 132||144||20|
|11 / 711|
|11 / 711||287||288||299|
|11 / 1011||22|
|2 / 1221||1275||1276||1277|
|NHPBS (Burlington/Plattsburgh DMA)||NHPBS (Boston DMA)|
|11 / 511|
NHPBS offers four sub-channels over-the-air:
Sometimes, due to changes in our broadcast signal, it may be necessary to rescan your television for new and updated channels. It is different for every television, but the FCC has some helpful information available here: fcc.gov/TVrescan. You can also call the FCC consumer helpline at 888-225-5322 (888-CALLFCC), or reference the documentation for your television.
If you are a cable or satellite subscriber this does not affect you.
Virtual channels are channels that are mapped electronically inside your digital TV or converter box by the broadcaster to display a certain channel number. Depending on where you are in the state, virtual channels allow you to tune in to NHPBS on channel 11, even though in the background your TV may actually be receiving our broadcast on channels 48, 49, or 50.
Sub channels are channels inside the main channel that a broadcaster transmits. An example for NHPBS would be when you enter a channel in your area, the first sub channel you will see is 11.1 (or 11-1). Each sub-channel may have a different format like 11.1 in HD and 11.2 in SD. NHPBS currently has 5 sub-channels available to its viewers over the air.
Unfortunately, we have no control over this satellite television coverage. Under current federal regulations, satellite companies are not allowed to rebroadcast PBS stations in Nielsen Designated Market Areas (DMAs) unless that PBS station has a full-power transmitter located in that DMA. Coos and Carroll counties are located in the Portland DMA and, since NHPBS’s Pittsburg translator is not a “full power” transmitter, the satellite companies are not allowed to retransmit our signal. The current regulation is due to be reauthorized next year. NHPBS will be working closely with our Congressional delegation to ensure that the language is revised to allow our signal to be carried all around the state.
You might want to see if anyone in your area has a rooftop antenna and is able to receive NHPBS off-air, which would allow you to watch us. This may not work, but we hear many viewers receive us this way.
We are also working on the possibility of getting a transmitter atop Mount Washington, which would enable our signal to reach throughout this area and satisfy the requirement to have a full-power transmitter in the Portland DMA. However, this request will have a lengthy regulatory approval process.
Your stereo TV is probably set to listen to our second audio program channel (SAP). The SAP channel is used to provide a second audio program like the Descriptive Video Service (DVS), which provides a narrative of action on the screen for the benefit of the visually impaired. To turn off the SAP channel of your television and return to the stereo program audio, you must find the buttons or menus that perform this function. Some typical procedures are shown below:
Most people watch New Hampshire PBS on Channel 11, but actually NHPBS broadcasts on five channels. In dealing with these questions, you can substitute any of the NHPBS stations for Channel 11: channels 15 in Hanover, 18 in Pittsburg/Stewartstown, 49 in Littleton, and 52 in Keene.
If you can't cut the trees, level the hills, move the mountains or your house, we suggest that you call one of the NHPBS engineers.
If you are on cable, please check with your cable company first.
If you're not on cable and you're very close to our transmitter site, our signal could be overpowering your set. So what do you do? If you have an outside antenna, disconnect it and hook up rabbit ears to NHPBS. If that works, and NHPBS isn't interfering with channels 9 and 13 anymore, then you can purchase an A/B switch that hooks your outside antenna to A and your rabbit ears to B. This way you can easily hop from rabbit ears back to your antenna with a flick of the switch. If you are still getting interference because you're too close, you'll need to purchase an electronic filter that eliminates NHPBS from your antenna. But don't despair; those rabbit ears keep on going...and going...and going.
If you are on cable, contact your cable company to see if the problem originates with their system. If you're not on cable, this ghosting can result from these causes:
Very often ghosting can be eliminated or minimized if you rotate your antenna until the picture improves. Unfortunately, sometimes there is no solution for the problem due to surrounding terrain/obstructions.
Most often this is when you are on a cable system that shows NHPBS on channel 11 and our transmitted signal is strong enough to leak into the TV set or cable TV wiring. Please contact our engineers (top of page) and we will help you try to resolve the problem.
If you need assistance, please e-mail firstname.lastname@example.org or call us at (603) 868-1100 during business hours.
Peter A. Frid
President & CEO
Vice President & Chief Content Officer