Technical or Closed Captioning Difficulties - Contact Us

The work is complete, over-the-air viewers will need to rescan their TVs to receive the broadcast signals. Read the press release for more information. 


Each television is different.

  • Start with your TV remote menu
  • Look for “Channel Scan” or “Auto Tune”
  • Your TV will rescan for all available channels
  • It can take a minute or two
  • Sometimes you have to rescan again

 When you’ve rescanned your television, New Hampshire PBS as well as New Hampshire PBS Explore, Create, World and PBS Kids channel should be back among the available over-the-air channels.

To learn more visit:

*NOTE: If you are a cable or satellite subscriber this does not affect you.

Please contact us at (603) 868-1100 or online with any questions.


For written closed captioning complaints:

Attn: Steve Chao, Director of Station Technology
New Hampshire PBS
268 Mast Road
Durham, NH  03824

Please answer the following questions so that we can help you watch NHPBS. The more information you give us about your problem, the faster we'll be able to find a resolution. More information on our closed captioning quality certification.

If you are having over-the-air reception issues or if you just want to know what channels are available for you over-the-air, can be a helpful resource.

Please submit the following information as completely as possible, this will help us troubleshoot the issue.

(Example: 801, 11.1, 711, 211, etc... )

(Example: Comcast, DirecTV, Metrocast)

(this is a spam check)

Station Management

Peter A. Frid
President & CEO

Dawn DeAngelis
Vice President & Chief Content Officer