Technical or Closed Captioning Difficulties - Contact Us

***15Mar23: The component for the Hanover transmitter has been repaired but we will continue to monitor for further issues; Thank you for your patience and understanding***

The PBS and PBS KIDS apps were retired on March 6th from 2nd (2010) and 3rd (2012) generation Apple TV devices. Apple no longer actively supports these older Apple TV models. As a result, PBS will join the many organizations following Apple's lead and phase out support for this older technology.

For help identifying your Apple TV model: https://support.apple.com/en-us/HT200008

To access the PBS and PBS Kids apps, you can purchase a low cost streaming device such as Roku, Amazon Fire Stick or a Google Chromecast so that you can continue to watch NHPBS.

Please contact us at (603) 868-1100 or online with any questions.

 

For written closed captioning complaints:

Attn: Steve Chao, Director of Station Technology
New Hampshire PBS
268 Mast Road
Durham, NH  03824

Please answer the following questions so that we can help you watch NHPBS. The more information you give us about your problem, the faster we'll be able to find a resolution. More information on our closed captioning quality certification.

If you are having over-the-air reception issues or if you just want to know what channels are available for you over-the-air, tvfool.com can be a helpful resource.



Station Management

Peter A. Frid
President & CEO
pfrid@nhpbs.org
603-868-1100

Dawn DeAngelis
Vice President & Chief Content Officer
ddeangelis@nhpbs.org
603-868-1100