Contact NHPBS

Technical or Closed Captioning Difficulties

For written closed captioning complaints:
Attn: Steve Chao, Director of Station Technology
New Hampshire PBS
268 Mast Road
Durham, NH  03824

Transmission Alert:

If you're a NHPBS Television viewer using an antenna, this is an important message for you!

By law certain television stations in our area are required to change broadcast frequencies. On October 24th, New Hampshire PBS (WLED) in Littleton is one of the stations set to change its frequency. After the work is complete, over-the-air viewers will need to rescan their TVs to receive the broadcast signals.


Each television is different.

  • Start with your TV remote menu
  • Look for "Channel Scan" or "Auto Tune"
  • Your TV will rescan for all available channels
  • It can take a minute or two
  • Sometimes you have to rescan again

When you've rescanned your television, New Hampshire PBS as well as New Hampshire PBS Explore, Create, World and PBS Kids channel should be back among the available over-the-air channels.

To learn more visit:

*NOTE: If you are a cable or satellite subscriber this does not affect you.

We apologize for the inconvenience and appreciate your patience. Please contact us at (603) 868-1100 or online with any questions.


Please answer the following questions so that we can help you watch NHPBS. The more information you give us about your problem, the faster we'll be able to find a resolution. More information on our closed captioning quality certification.

If you are having over-the-air reception issues or if you just want to know what channels are available for you over-the-air, can be a helpful resource.

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Please submit the following information as completely as possible, this will help us troubleshoot the issue.

What channel do you tune to watch us?
(Example: 801, 11.1, 711, 211, etc... )

How do you receive our signal?
   Cable       Satellite        Over the air

If cable or satellite, what service do you subscribe to?
(Example: Comcast, DirecTV, Metrocast)

Program name

Date & time when you were watching *

Please describe the issue you are having.

Have you contacted your cable or satellite service?
   Yes        No

If so, what was their response?

Are your neighbors having the same issue?
   Yes        No        Don't know

To resolve transmission problems that are cable or satellite related, NHPBS often needs to provide the company with a description of the problem and the location. May we forward your contact information and a description of the problem to a cable/satellite provider to help resolve the issue promptly?
   Yes        No       

I am a member or supporter of New Hampshire PBS.

Your privacy is very important to us. NHPBS Privacy Policy >>

Thank you for watching and supporting New Hampshire PBS.

Station Management

Peter A. Frid
President & CEO

Dawn DeAngelis
Vice President & Chief Content Officer